Terms of Service
Consent to SMS Communication
Types of SMS Communication
If you opt in to receive text messages from Better Care Inc., you may receive SMS messages related to:
● Scheduling and confirming consultations
● Client support and reminders
● General service-related communication
● Occasional updates about Better Care Inc.’s services (no marketing messages will be sent unless explicitly authorized)
Better Care Inc. does not send promotional or marketing texts without separate, express opt-in consent.
Messaging Frequency
● Message frequency will vary depending on your interactions with our team.
● You may receive appointment confirmations, reminders, and necessary follow-ups.
● Frequency may increase temporarily during active communication periods.
Fees and Charges
● Message and data rates may apply in accordance with your mobile phone service plan.
● By participating, you acknowledge that you are solely responsible for any charges billed by your mobile carrier for text messages sent or received from Better Care Inc.
Opt-In Methods
You can opt into our SMS text messaging service through the following methods:
● By submitting your name and mobile number via the contact form on our website and requesting a free consultation.
● By verbally requesting SMS communication during a phone conversation with a representative of Better Care Inc.
● By checking the relevant box if one is provided at the point of inquiry or form submission.
Opt-Out Methods
You can opt out of receiving SMS messages from Better Care Inc. at any time by:
● Replying STOP to any text message received from (202)-743-1386.
● Contacting our office at 📧 support@bettercaremaryland.com and requesting removal.
● You may also request opt-out support by calling us directly.
Once you opt out, you will no longer receive text messages from Better Care Inc., except for legally required or account-related communications (e.g., confirmation of your opt-out request).
Help and Support
For assistance, you can text HELP to (202)-743-1386. You may also reach us at:
📧 support@bettercaremaryland.com
📞 (202)-743-1386
User Responsibilities
By opting in, you:
● Confirm you are the authorized user of the mobile phone or have the account holder’s permission to enroll in SMS services.
● Understand that messages may be sent via an automatic telephone dialing system.
● Acknowledge that your consent to receive SMS messages is not a condition of receiving any services from Better Care Inc.
Modifications
Better Care Inc. reserves the right to revise or update these SMS Terms and Conditions at any time. Any changes will be posted on our website and will become effective immediately upon posting. Continued participation in our text messaging program after such updates indicates your acceptance of the revised terms.
To learn more about how we collect and use your information, please refer to our Privacy Policy.